Terms of Use

The site is provided on an "as is" and "as available" basis for general informational purposes. Content, pricing, tier composition, features, and availability may change without notice. Nothing on this site constitutes a binding offer, invitation to treat, guarantee, warranty, or professional (legal, financial, or tax) advice, and you must not rely on it as such.

You agree not to (a) use the site in breach of any law; (b) attempt to gain unauthorised access, scrape, reverse engineer, or interfere with the site; or (c) upload or transmit malicious code.

Client work is billed monthly in advance. After the initial month, retainers are month-to-month and may be cancelled with 30 days' written notice. Setup work, one-off assets, and third-party costs (tooling licences, data credits, deliverability infrastructure) are non-refundable once incurred.

Fees are stated exclusive of GST, VAT, and other applicable taxes, which will be added where required by law. Overdue amounts may attract interest at the greater of 1.5% per month or the maximum rate permitted by law, and we may suspend services on 7 days' written notice for non-payment.

OutLead Me delivers a defined service, CRM build, list building, campaign execution, and reporting. We do not guarantee a specific number of leads, replies, booked meetings, opportunities, or closed deals. Outbound results depend on ICP fit, offer strength, brand reputation, sales follow-up, market conditions, and deliverability factors outside our sole control.

• Approve the ICP, offer, and sequence copy before launch.
• Handle inbound replies and booked meetings promptly (recommended: within 4 business hours).
• Ensure the offer you ask us to promote is lawful in the target market.
• Provide sending domains and mailboxes for your own campaigns (we set up and warm them).
• Hold all rights, consents, and authority necessary for us to use any materials, brands, and content you supply.

We retain all right, title, and interest in our pre-existing methodologies, templates, playbooks, prompts, scripts, tooling, and know-how ("Background IP"). On full payment of fees for the relevant month, you receive a perpetual, non-exclusive, royalty-free licence to use the deliverables produced for you (copy, sequences, reports, contact lists) for your internal business purposes.

You retain all right, title, and interest in your brand, content, customer data, and materials supplied to us, and grant us a limited licence to use them solely to deliver the services.

With your prior written consent (which may be withdrawn at any time), we may reference your name and logo as a client for marketing purposes.

You own the GoHighLevel sub-account, sending domains, mailboxes, contact records, and all lists we build for you. On wind-down we transfer sub-account ownership to you within 10 business days of the final paid month.

B2B contact data is sourced from lawful providers and enriched from publicly available sources for legitimate-interest outreach. You will not use data we deliver for consumer marketing, high-risk verticals we have declined, resale, or any purpose that would breach applicable data-protection or anti-spam law.

We operate within CAN-SPAM (US), CASL (Canada), UK-GDPR + PECR (UK), GDPR (EU), the Spam Act 2003 (AU), and the Unsolicited Electronic Messages Act 2007 (NZ). Every outbound message we send includes physical address and one-click unsubscribe. Where consent-based rules apply, we adjust send strategy. Deliverability practices are described in our Data Processing Addendum.

Each party will keep the other's non-public information confidential, use it only to perform or receive the services, and protect it with at least the same care it uses for its own confidential information (and no less than a reasonable standard). This obligation survives termination for 3 years, or indefinitely for trade secrets.

We warrant that we will perform the services with reasonable care and skill. To the maximum extent permitted by law, all other warranties, conditions, and representations (whether express, implied, statutory, or otherwise), including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, are excluded.

Nothing in these terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by law (including the Consumer Guarantees Act 1993 and Fair Trading Act 1986 (New Zealand)) that cannot be lawfully excluded or limited. Where our liability for breach of any such non-excludable right can be limited, our liability is limited, at our option, to re-supplying the services or paying the cost of having the services re-supplied.

To the maximum extent permitted by law, neither party is liable to the other for any indirect, incidental, special, consequential, or punitive damages, or for loss of profit, revenue, goodwill, business opportunity, or data, however arising.

Subject to the non-excludable rights above, our aggregate liability for all claims arising out of or in connection with the services (whether in contract, tort including negligence, statute, or otherwise) is limited to the fees paid by you to OutLead Me in the three (3) months immediately preceding the event giving rise to the claim.

You will indemnify OutLead Me against any third-party claim, loss, or expense (including reasonable legal costs) arising from (a) your offer, brand, or materials, (b) your use of the deliverables in breach of these terms or applicable law, or (c) your handling of inbound replies and prospect data after handover.

Either party may terminate the engagement for material breach that is not cured within 15 days of written notice, or immediately if the other party becomes insolvent. On termination, accrued fees remain payable, we complete handover under Section 6, and clauses that by their nature survive (including 5, 9, 10, 11, 12, and 17) continue.

Neither party is liable for failure or delay in performance (other than payment) caused by events outside its reasonable control, including acts of God, war, terrorism, civil unrest, epidemic, government action, strikes, internet or telecommunications failures, or third-party platform outages.

Legal notices must be in writing and sent to admin@outleadme.com or to the email address you provided at engagement. Notices are deemed received the next business day after sending, absent bounce or delivery failure.

Neither party may assign or transfer these terms without the other's prior written consent, except that either party may assign to an affiliate or in connection with a merger, acquisition, or sale of substantially all of its assets, on written notice.

These terms are governed by the laws of New Zealand. The parties submit to the exclusive jurisdiction of the courts of New Zealand. The client service agreement may specify a different governing law and jurisdiction where required.

These terms (together with the service agreement) are the entire agreement between the parties on their subject matter and supersede all prior discussions. No failure or delay in exercising a right is a waiver of it. If any provision is held unenforceable, the remainder continues in full force. The parties are independent contractors; nothing in these terms creates a partnership, joint venture, or agency. No person other than the parties has any right to enforce these terms.

Questions: admin@outleadme.com.